Charging mobile phones and other devices
Enabling users to stay connected and productive
Robustness and reliability of Hippo's products and services
Power bank's ability to connect with various devices
Keeping users connected with friends, families, and colleagues
Connecting users, businesses, and tech for mutual benefit
Founded in 2023, Hippo Tech is a dynamic technology company dedicated to innovation and user-centric design. We drive advancements across various sectors, leveraging cutting-edge technology to meet the evolving needs of our consumers.
Under the Hippo Tech umbrella, Hippo Power was launched to address the increasing demand for reliable mobile device charging solutions. Our brand ensures seamless access to power on the go, enhancing connectivity and convenience for users throughout Thailand.
Our cutting-edge services guarantee that users remain powered up on the go, freeing them from the stress of a dead battery. We pride ourselves on delivering exceptional service and ensuring uninterrupted connectivity for our customers. Join us at Hippo Tech and be part of a team that's driving innovation and making a tangible impact in the tech landscape of Thailand!
Choose the station that fits your venue — from compact countertop units to eye-catching floor-standing kiosks.
Locate the nearest Hippo Power station using our mobile app or website.
Scan the QR code at the station to release a power bank. It supports multiple device connectors.
Use the power bank to charge your devices all day — on the move, exploring, or working remotely.
When you're done, return the power bank to any Hippo Power station. The app guides you to the nearest one.
We'd love to hear from you! Whether you have questions about our services, want to join our team, or have any other inquiries, feel free to reach out to us at support@hippotech.co. Our team is always here to assist you.
Official Line: @hippopower
Email: support@hippotech.co
Hippo Tech Co., Ltd.
1 Empire Tower, South Sathorn Rd, Yannawa, Sathorn, Bangkok, 10120
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Please contact our in-app support team, and we will gladly guide you through the installation process and resolve this issue for you.
First, refresh the order page to check if the order has ended. If it is still active, select 'Customer Service' in the app and follow the step-by-step instructions. You'll need to submit a clear photo showing the front view of the station, with the QR code clearly visible.
First, ensure that the power bank is properly and fully inserted. Refresh the order page to see if the order has ended. If it is still active, press the 'Customer Service' button on the home page and follow the step-by-step instructions. You will need to submit a clear photo showing the front view of the station, with the QR code clearly visible. The order will then be ended. We will investigate and respond to you within 3 working days.
Ensure the cable is properly plugged into your device. We recommend removing any thick phone case to ensure the cable fits fully. If you still don't see a charge, return the power bank to the station and contact us via in-app support.
The information is displayed in the app as soon as you start renting the power bank. It shows the rental duration and the exact cost incurred.
Updated on Aug 1st, 2024
We are dedicated to keeping you informed about how we collect and use your personal information. This Privacy Policy covers all data, interactive features, and communications gathered through Hippo Tech Co. Ltd.'s network of platforms ("Platforms"), including all websites, mini-programs, email newsletters, Hippo Power Power banks, mobile applications (including the 'Hippo Power' app), and any other services provided by Hippo Tech Co. Ltd. ("Service").
By using our Platforms, you accept the practices described in this Privacy Policy. We reserve the right to modify this Privacy Policy without notice. For questions, contact us at support@hippotech.co.
We collect personal information (name, email, telephone, postal address, payment and billing details) and non-personal information (device data, IP address, geolocation, analytics, and usage data). Personal information is collected via account registration, power bank rental, payment, profile details, location data, customer service requests, and any information you voluntarily provide.
To provide the Hippo Power Service, track the power bank, manage your content, communicate about your account, personalize your experience, improve our products and operations, prevent illegal activity, and perform marketing analyses.
We do not sell or rent your personal information. We may share it with business partners and third-party agents (hosting, billing, storage, customer service) who are contractually bound to keep it confidential, and may disclose it where required by law or in emergencies to protect safety.
Personal information is stored in secure environments. You can limit collection by not submitting information, change communication preferences in your account, and decline cookies. If you have an account, you can review and edit your information at any time.
For more inquiries: Natalie Choi — 27F, 1 Empire Tower, South Sathorn Rd, Yannawa, Sathorn, Bangkok, 10120 — Tel: 0953 400 400 — Email: natalie@hippotech.co
Condensed for preview; the full policy is preserved and will be published in full.
Updated on Aug 1st, 2024
This Agreement creates binding legal obligations. If you do not agree to any of the terms, please do not access the Platforms or use the Service.
These terms constitute the agreement between you ("User") and Hippo Tech Co., Ltd. ("Hippo Power") regarding your use of our Hippo Power battery rental service in Thailand, covering Hippotech.co and the Hippo Power apps (iOS, Android, Windows Mobile).
You must be aged 20 or over with legal capacity, provide accurate information, and not violate any applicable law.
Register via mobile phone verification. Your account is personal and may not be shared or transferred. You are responsible for account security and all activity under it.
Scan the QR code on a station to release a power bank. Inspect it before use, use it lawfully, and return it in the same condition. Rental is limited to 5 consecutive days; if not returned, the battery is deemed lost and a lost-battery fee of up to 499 THB may apply.
Charges are displayed on the Platform. Pay by linking a credit/debit card (no pre-paid or cash cards) or by account deposit.
This Agreement is governed by the laws of the Republic of Thailand, under the exclusive jurisdiction of the Thai courts.
Condensed for preview; the full terms are preserved and will be published in full.